royalton riviera cancun butler service

Thank you Marianna and Pepe. Royalton Riviera Cancun Resort & Spa: Poor Diamond Club Butler Service - See 14,669 traveler reviews, 13,802 candid photos, and great deals for Royalton Riviera Cancun Resort & … Having the butler service is something special- something new for us. Dear tons765We really appreciate your having taken the time to write this review with such a detailed description of our facilities, services and staff. There can be line-ups depending what time you go for dinner, we usually ate later around 9:00 P.M.Service was great in all restaurants and a big thank you to Abraham, Robersio, Lindburgh, Daniel, and many more in the buffet and to the wonderful Ladies (Miriam) at the front reception.Our room was not acceptable in #8108, main floor facing mangrove and workers walking to and from work below our balcony, we did not enjoy that and asked for another room, told nothing else was available, Sunwing Rep. Cecile, managed to find us a room on the 4th floor #8428, same side only higher up, we got this room 3 days later, not much better but we could sit on our balcony. Now £195 on Tripadvisor: Royalton Riviera Cancun Resort & Spa, Riviera Maya. The butler service was excellent for booking the restaurants, requesting snacks in the room after a long day in the sun and even helping with a late check out. 13 The spa.... had one of my top 5 massage!14. There were plenty of chairs on the beach, but not umbrellas. Wedding coordinator Rebecca took care of every detail and the wedding turned out beautifully in the Sky Wedding chapel.The food was incredible. We escorted to our very luxurious and clean room by our butler Mariana. We had dinner at Grazie this was an Italian food was very good, the next night we had Hunter this was a steak house this was very good as well, the next night we went to Zenthis was a mixture of Japanese and sushi the food got better and better each night, the final night we went to Opa this was a Mediterranean restaurant or you can say Greek. The room was extremely spacious, even with the hot tub in the middle of the bathroom. Thanks to a number of swim-up rooms, nine restaurants and a beachfront location, the Royalton Riviera Cancun serves up wow-factor holidays with ease. Teen hang out... kids went every day and had a great time.5. Thankfully the coffee/ice cream shop on the main floor was ok. © 2021 Royalton Resorts | All Rights Reserved. The resort is absolutely beautiful. Communication in other countries is always challenging, I always... We just returned from the Royalton and I must say it was one of the best all inclusive experiences we have had. Royalton Luxury All Inclusive. My family just returned last night from a great 5 days. Also there are many bars by the pool and the beach so your cup will never be empty, the premium selection of alcohol is a nice change from most resorts as well. The kids liked the burgers and fries at nibbles.4. Hideaway At Royalton Riviera Cancun: Excellent butler service - Read 6,472 reviews, view 6,693 traveller photos, and find great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. Royalton Riviera Cancun Resort & Spa: Amazing Holiday - Butler Service excellent - See 14,426 traveller reviews, 13,590 candid photos, and great deals for Royalton Riviera Cancun … Diamond Club™ Royalton Suites Cancun Resort & Spa offers guests an exclusive vacation experience with an upgrade to Diamond Club™. We managed. Whether we went to the beach or the pool, we never had any problem getting towels or chairs Not always the case at other resorts. My favorite was the Japanese Restaurant - Zen, The service in all the restaurants was quick and always friendly. With Diamond Club™, you'll receive the following upgrades: Dedicated room locations for Diamond Club™ only Stayed at this resort from March 9 - March 23, 2015. TransportationVisit the NexusTours counter located in the main lobby to arrange transportation or any off-site excursions for an additional cost. Butler service* Coffee Shop; Gift Shop* Nexus Tours* Diamond Club™ Lounges** Hideaway Lounges *Additional costs may apply **Included in Diamond Club™ Services Please Note: Pool hours are from 7am to 7pm. If you need items cleaned and returned to you please use the bag and form located in your closet and place it on your bed. We checked in went to get something to eat and then to our room.2. We ate mainly in the main buffet which has everything one could want. If you are looking for a beautiful blue carribean ocean, this is not the place. My husband & I chose this resort because it was brand new. Scuba diving and snorkelling are popular, so pack an underwater camera. Beautiful resort. I used it 3 times. 6.Pools...as is said we were in the Royalton section. 1. This is not the case. Now £195 on Tripadvisor: Royalton Riviera Cancun Resort & Spa, Riviera Maya. A warm reception and chilled cocktail set the tone for an extravagant vacation. Check prices, photos and reviews. The food was amazing. We feel very proud to acknowledge you feel so enthusiastic about your recent vacation at our premises and we hope this will not be your last visit. There is also a souvenir shop or cigar shop for authentic items to take home. We made the room do and did not want to move again.This resort has a lot to offer, but the entertainment is lacking, been to many other resorts and all of them had an entertainment area (room) which had seating for a couple of hundred people at least, and RRC has very minimum seating and you have to sit on the cement ledge in front of the stage, this is not acceptable for the $$$ one paid to go to this resort. Buffet was fantastic! All the bars were great. All 4 rooms were spectacular - 2 of the rooms were double-wide with a large sleeping room and larger living room / dining room / wet bar area. The buffet was always full of excellent choices and never had to wait too long to get your food. This new-generation all-inclusive resort offers discerning travelers a family-friendly vacation experience, where guests of all ages are entertained from morning to night. We stayed in the Royalton main building and would not pay more for the Diamond Club or the Hideaway, don't think it is worth it. My favorite was the Japanese Restaurant - Zen, The service in all the restaurants was quick and always friendly. Our highly trained butlers will take care of the details that will free you to enjoy your ultimate vacation. LADIES Recommended: Dress, skirt, long pants, shoes, capri pants, elegant sandals. The gym is very nice. Maybe it was the time we arrived, 3:00 on a Tuesday, the stars were all aligned? Having the butler service is something special- something new for us. I know others have not had an easy time. If you are looking to arrange a special event or occasion, please inform the resort before you arrive or contact your butler for Diamond Club™ guests. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. See 14,671 traveller reviews, 14,283 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa, ranked #19 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Our three butlers Raul, Luis and Juan were exceptional, They catered to our every need and even provided us with extra service to make our stay so special.we will be traveling back to see them next year and make more memories. Royalton Riviera Cancun Resort & Spa Features. I will definitely be back. The buffet was always full of excellent choices and never had to wait too long to get your food. The splash pool was the most active the other pools in front of the martini mix a bit more quite. We were celebrating an Anniversary and the small surprises like the champagne and cake in the room, rose pedals on the bed and in a bathtub full with bubbles and rose pedals -- nice touch. The all-inclusive Royalton Riviera Cancun Resort & Spa is a modern property in the popular vacation hotspot of Riviera Cancun. 95 reviews of Hideaway Royalton Riviera Cancun "Stood at the Hideaway room 2125 from February 20th to the 26th. Wheelchair AccessibilityFor the comfort of guests with mobility concerns, Royalton Riviera Cancun has adapted rooms with appropriate fixtures. Beach... yes there is seaweed..alot. more. 9. This resort has a casino. Ask Alessandrotucciarone about Royalton Riviera Cancun Resort & Spa, Hotels near Royalton Riviera Cancun Resort & Spa, Royalton Riviera Cancun Resort & Spa Rooms, Royalton Riviera Cancun Resort & Spa Pool, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Family Resorts, Puerto Morelos All Inclusive Honeymoon Resorts, Puerto Morelos Cheap All Inclusive Resorts, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, We compared the lowest prices from 7 websites, Margaritaville Island Reserve Riviera Cancun. Royalton Riviera Cancun - All Inclusive Riviera Maya Royalton Luxury Resorts are the new generation of 5-star resorts offering the ultimate in all inclusive vacations. The resort is absolutely beautiful. See 14,661 traveller reviews, 14,280 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa, ranked #18 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. The room was modern and very clean. It is about a 20-minute drive south of the Cancun airport, and 45 minutes from downtown Cancun or the Hotel Zone. Dear Greg HWe have been honored with your having chosen our resorts for your honeymoon and the fact that you show so satisfied with your experience makes us feel really proud of our site and staff. Prices are calculated as of 04/01/2021 based on a check-in date of 17/01/2021. Whether we went to the beach or the pool, we never had any problem getting towels or chairs Not always the case at other resorts. Dear sbrook4Thank you for your comments regarding our hotel on Tripadvisor.It's a great pleasure to get honest feedback like yours and we heartly thank you for it.Our team is looking forward to welcoming you back.Luxury RegardsFrancisco JorgeGeneral Manager. Opa was another story and didn't even try to get into Hunter. The first day we had lunch at the sports bar..not very impressive had lunch there, but the view was great! Check in was a breeze. Lots of kids of all ages, no misquotes. Royalton Riviera Cancun Resort & Spa: Amazing Holiday - Butler Service excellent - See 14,361 traveler reviews, 13,560 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa … The celebrated Royalton Luxury Resorts chain is pleased to offer guests an opportunity to enhance their All-In Luxury™ vacation experience when selecting a Diamond Club® package. In all the combined experience was great and I'm looking forward to going back for a longer stay at another royalton resort. This premium level of service features the comfort of anticipatory service, exclusive á la carte restaurants and bar areas, as well as the shimmering pool and pristine beach areas for the sole use of Diamond Club™ guests. The gym is conveniently located next to The Royal Spa so you can combine a workout with a sauna session to enhance your routine. Our exclusive All-In Luxury® concept is devoted to providing guests with a unique vacation experience, masterfully blending the Yucatan Peninsula’s unique culture with a luxury product that features top quality service, and great attention to detail. Celebrations And Special Occasions For conference or meeting services, please contact Guest Services or your butler. Thankfully the coffee/ice cream shop on the main floor was ok. : Royalton CHIC Suites Cancun - See 1,923 traveller reviews, 3,181 photos, and cheap deals for Royalton CHIC Suites Cancun at Tripadvisor. Wine selection is limited and upgrades are expensive (4-5 times what you'd pay at a liquor store in the U.S.) We'll be back. We were celebrating an Anniversary and the small surprises like the champagne and cake in the room, rose pedals on the bed and in a bathtub full with bubbles and rose pedals -- nice touch. The rooms were clean andspacious and the beds were very comfortable. Coffee bar fantastic.... we were right around the corner from it so I went every morning instead of making it in room.8.Time share people relentless. This sprawling resort’s got lots to keep you busy. 12. Book Royalton Riviera Cancun Resort & Spa, Riviera Maya on Tripadvisor: See 14,671 traveller reviews, 14,283 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa, ranked #19 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. It will be great to welcome you back in the near future for another amazing vacation.Luxury RegardsFrancisco JorgeGeneral Director. We'll extend your compliments to our staff and most particularly, to your butlers.It will be a great pleasure to welcome you once again for another memorable vacation.Luxury RegardsFrancisco JorgeGeneral Director. Shops & Other ServicesThe lobby offers a small shopping gallery where guests can purchase snacks, refreshments and toiletries or medicine they may have forgotten. At both the beach and the pool the service for drinks was great. If you are looking to arrange a special event or occasion, please inform the resort before you arrive or contact your butler for Diamond Club™ guests. Hideaway At Royalton Riviera Cancun: Butler Service is a must - See 6,498 traveller reviews, 6,707 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. The butler service was excellent for booking the restaurants, requesting snacks in the room after a long day in the sun and even helping with a late check out. Unfortunately, I couldn't get a good coffee of any type at any of the restaurants. Royalton Riviera Cancun Resort & Spa: Butler Service is a Must - See 14,314 traveler reviews, 13,518 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. Whether we went to the beach or the pool, we never had any problem getting towels or chairs Not always the case at other resorts. Royalton Luxury Resorts introduces Personal Butler Service. Diamond Club™ Receive an exclusive vacation experience with an upgrade to Diamond Club™. Unfortunately, I couldn't get a good coffee of any type at any of the restaurants. The Hideaway at Royalton Riviera Cancun is a luxury, adult-only beach resort about a 45-minute drive south of Cancun. The infinity pools that look out over the beach are stunning. jorgef576, Director General at Royalton Riviera Cancun Resort & Spa, responded to this review. It is a nice resort with easy walking to the beach, buffet and all amenities. Be sure that we will post your comments on our internal info system to all our staff. I refused to play the chair saving game. Whether we went to the beach or the pool, we never had any problem getting towels or chairs Not always the case at other resorts. We were celebrating an Anniversary and the small surprises like the champagne and cake in the room, rose pedals on the bed and in a bathtub full with bubbles and rose pedals -- nice touch. The butler service was excellent for booking the restaurants, requesting snacks in the room after a long day in the sun and even helping with a late check out. I will try to cover it all. The buffet was always full of excellent choices and never had to wait too long to get your food. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Now $235 (Was $̶1̶,̶0̶5̶0̶) on Tripadvisor: Royalton Riviera Cancun Resort & Spa, Riviera Maya. Currency/ATMRoyalton Riviera Cancun offers guests the convenience of an on-site ATM as well as currency exchange services at the Front Desk. Laundry ServicesLaundry services are available at an additional cost. The staff everywhere were wonderful, kind and helpful at all times.WOULD LIKE TO WARN ALL GUESTS THAT THE TIMESHARE PEOPLE WILL HARASS YOU AND LIE TO YOU AND PROMISE YOU EVERYTHING AND WILL NOT LEAVE YOU ALONE. Looking forward to the improvement in the specialty coffee.More, Dear Domenic SWe heartily appreciate your taking the time to write such a detailed review on our resort Royalton Riviera Cancun. Learn about our Safety-Assured Vacations. Royalton Riviera Cancun is located just a 15 minute drive from the Cancun International Airport. The pools are great and warm to swim in.The coffee/ice cream shop is a wonderful treat. The water is murky and brown in colour. We did not wait more than 5 minutes for a table at these restaurants. We were served drinks and promptly escorted to the diamond club private check in (diamond club is well worth it). This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. The 1st floor room had a step-in pool just off its patio.Service was fantastic at the bars, restaurants, room service, cleaning service, etc. Thank you so much for all the kind words addressed to our facilities, services and, most of all, our staff. It was clean with plenty of room for all 4 of us. Try to stay away from building 8 (mangrove side) as there is a generator building in the back and it is very loud. We only stayed 3 nights and ate at Zen, Hunter, Opa. Located about 20 miles south of Cancun, in Benito Juárez, Mexico, the Royalton Riviera Cancun Resort & Spa has something to offer every type of traveler. I did not find it smelly, but really didn't want to go in the water but my daughter did. The resort is absolutely beautiful. Unfortunately, I couldn't get a good coffee of any type at any of the restaurants. Your All-In Luxury® vacation starts in Mexico’s Caribbean paradise, Royalton Riviera Cancun.Cancun is one of the world’s most popular tourist destinations because of its great fashion and shopping, ecological tours for the more adventurous, fabulous bars and restaurants, world class golf and so much more. The food was amazing. It’s right on a palm-backed beach that curves gently around a reef. Dress CodeWe ask guests respect a smart casual dress code in our a la carte restaurants. I know others have said they saw more being delivered, but not to the Royalton section. The food was amazing. Kindly note the hotel is not responsible for loss or damage to vehicles left overnight. We spent every day at the beach... because that was the only place we could find a chair after breakfast. Book Royalton Riviera Cancun Resort & Spa, Riviera Maya on Tripadvisor: See 14,669 traveller reviews, 14,281 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa, ranked #19 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Dear romaga0It has been a great pleasure to receive your warm review describing your most recent vacation at our premises. Your lovely review constitutes a great motivation for us to keep improving our team work and personalizing our services. Mattress in this room was almost worn out, not sure why. Royalton Riviera Cancun Resort & Spa: Poor butler service - See 14,480 traveler reviews, 13,642 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. The infinity pools that look out over the beach are stunning. The Royalton Riviera Cancun offers all inclusive Riviera Maya honeymoons, vacation and weddings. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. My favorite was the Japanese Restaurant - Zen, The service in all the restaurants was quick and always friendly. Alternatively if you are vegan/vegetarian, have allergies, or other dietary restrictions please notify the resort in advance, in addition to your waiter. 10 While we were there it was too windy for the paddle boards and kayaks... bit disappointing.11. Hideaway At Royalton Riviera Cancun: Terrible Butler Service at Diamond Club - See 6,443 traveller reviews, 6,652 candid photos, and great deals for Puerto Morelos, Mexico, at Tripadvisor. We just returned from the Royalton and I must say it was one of the best all inclusive experiences we have had. Hideaway at Royalton Riviera Cancun is ranked #104 among luxury hotels in Maya Riviera & The Yucatan by U.S. News & World Report. Royalton Riviera Cancun Resort & Spa: Poor butler service - See 14,483 traveller reviews, 13,642 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. We only tried the Grazie (Italian), Beach Club Grill, both very good and The Hunter (Steak House) which we found not very good, food was cold and steak was very fatty and not enjoyable. The a la carte restaurants are all first class. We had three 4th floor and one 1st floor ocean side facing rooms in the Diamond Club area (Note: we did not pay for the Diamond Club upgrade package so could not utilize Diamond Club additional benefits which included the pools and bars in our area of the hotel). My only gripe... they need more umbrellas on the beach and in the Royalton section... other all inclusive we have been to have had 1 for every 2-3 chairs. Whatever the reason it went well. All the restaurants were very good but by far the best was the teppanyaki experience at Zen, a must for anyone staying at this resort. It was a corner room, with a private pool, over looking the Hideaway pool. Thank you Marianna and Pepe. Review tags are currently only available for English language reviews. Our room was just what we booked, Jr. suite ocean view, room 7329...over looked Grazie and had a nice view of the ocean. The infinity pools that look out over the beach are stunning. PetsPets are not permitted at Royalton Riviera Cancun. We will not go back to this resort because of these people, as that is what ruined our vacation, spent almost 3 hours with these "BAIT & SWITCH" sales tactics. We did have to call housekeeping the 1st night to have the sofa bed made up..they were there in 10 minutes.3. Welcome to Royalton Riviera Cancun Royalton Riviera Cancun - All Inclusive Riviera Maya. Thought the food and service at Zen, Grazie, and Agave were great. The rooms were clean andspacious and the beds were very comfortable. Yes we did tip... pretty much everyone and in US dollars. Best resort ever! The a la carte restaurants are all first class. Environmental Sanitation Fee: The Municipality of Benito Juarez of The State of Quintana Roo has imposed a new Environmental Sanitation Fee which will be collected by hotels in Cancun (including hotels in Playa Mujeres, Costa Mujeres & Isla Mujeres).The fee for guests staying from January 1, 2019 onward is $25 MXN (approx. The infinity pools that look out over the beach are stunning. Unfortunately we didn't have time to try the Habachi inside the Japanese restaurant. Onsite Services• 12 pools and children splash park • Jacuzzi• Spa• 24-Hour Room Service. From the second our family arrived the Royalton staff were very welcoming. If you require more information during your stay, please contact the Guest Service Desk. Gourmet Marche is a buffet with a lot of variety, and the Japanese Zen restaurant has a teppanyaki show. 7. Medical ServicesMedical services are available for an additional cost at an onsite clinic. It has beautiful pools and great restaurants. Dear AlessandrotucciaroneWe have had a great pleasure reading your detailed review.Thank you so much for all the kind words addressed to our facilities, services and, most of all, our staff. The premium level of service at Royalton features anticipatory service, exclusive á la carte restaurants and bar, in addition to a shimmering pool and pristine beach area for the sole use of Diamond Club™ guests. Please inform your booking agent prior to arrival to ensure there is an accessible room available. Royalton Riviera Cancun has nine restaurants and 24-hour room service. I am sure many people feel the same.The best part of this resort is that it is only 15 minutes from the airport. ParkingParking is available at no additional cost for guests of the hotel. You may smoke in designated open-air spaces. Wedding and Honeymoon trip was fantastic! Luxury Regards Francisco JorgeGeneral Manager, This is the version of our website addressed to speakers of English in the United States. Taxes and fees that are shown are estimates only. Guests rave about the food, which is above average for an all-inclusive resort. Ask domenics149 about Royalton Riviera Cancun Resort & Spa, Ask romaga0 about Royalton Riviera Cancun Resort & Spa. Royalton Resorts All-In Luxury™ Just 15 minutes from the Cancun airport; Unlimited reservation free dining; Modern spacious rooms; 9 restaurants, 13 bars and 1 cafe; Casino; Free WiFi; 24 hour concierge service Communication in other countries is always challenging, I always...We just returned from the Royalton and I must say it was one of the best all inclusive experiences we have had. We felt the same way about the sea side grill. Smoking AreasSmoking is not permitted in any of the guest rooms or restaurants. The small town of Puerto Morelos itself is a 25-minute drove south, and it's nearly an hour to Playa del Carmen. Internet AccessThrough All-In Connectivity™, Royalton Riviera Cancun promises free high-speed Wi-Fi throughout the entire resort so you can stay connected to family and friends back home and share your breathtaking vacation. Enhance your vacation by selecting a Diamond Club™ room category and enjoy amenities such as our Butler Service. When staying at the Hideaway section, guests are permitted to use all facilities within the Royalton Riviera resort. Royalton Riviera Cancun Resort & Spa: Butler Service is a Must - See 14,462 traveler reviews, 13,633 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. It was cleaned at least once a day if not twice. Currency/ATM. My new favorite. The resort is absolutely beautiful. $1.50-2.00 CAD) per room, per night. We thank your compliments to our staff, services, facilities and I hope you give us the honor of another visit pretty soon.Luxury RegardsFrancisco JorgeGeneral Director. Michael a server in the diamond club beach area was awesome and always came by to make sure we were taken care of. Royalton Riviera Cancun offers guests the convenience of an on-site ATM as well as currency exchange services … GENTLEMEN Recommended: Long pants, collared shirts, casual shoes, Not Permitted: baseball caps, tank tops & flip-flops, sport shorts. Service was good. As a lot of people have said the. Treat yourself to the delights of Royalton's All-In Luxury® concept. Also a lot of great subtleties at the resort like the ice cream shop and the nibbles bar where you can get a quick burger or plate of nachos. Wet clothes and bathing suits are not permitted at any time. Fitness CentreThe Royalton Riviera Cancun health complex includes a state of the art gym and tennis courts to keep you in shape. See 14,671 traveler reviews, 14,283 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa, ranked #19 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Ask the front desk or your Diamond Club™ butler at least 2-days before your departure. Thankfully the coffee/ice cream shop on the main floor was ok. Having the butler service is something special- something new for us. On top of all that - the buffet in Grande Marche was the best all-inclusive buffet I've ever had with an incredible assortment of foods and chef-made dishes.The bars and liquor selection were exactly what I would have chosen - name brands of alcohol too numerous to list here - but including Crown Royal, Jack Daniels, Stoli, Absolut, Bombay Sapphire, Johnny Walker Red and Black.

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